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Continue ShoppingShipping Policy
1. Introduction
At VEDIC Kapoordani, we are committed to delivering your products promptly and securely. Please review our shipping policy to understand our process better.
2. Delivery Partner
We partner with Shiprocket (which uses a network of major couriers like Delhivery, Blue Dart, Xpressbees, etc.) for all our deliveries to ensure efficient and reliable service across regions.
3. Shipping Locations
We currently ship to serviceable pin codes across India. If your area isn’t serviceable by our courier partners, we will notify you at the time of checkout.
4. Processing Time
Orders are processed and dispatched within 1-2 business days (Monday-Saturday, excluding public holidays).
You will receive an email or SMS confirmation with tracking details once your order is dispatched.
5. Delivery Timeline
Metro Cities: 2-4 business days
Non-Metro Cities and Rural Areas: 5-7 business days
Please note: Shipping timelines are estimates and may vary based on your location and unforeseen conditions like weather, regional lockdowns, or courier delays.
6. Shipping Charges
Standard Shipping: We offer Free Shipping on all pre-paid orders .
Cash on Delivery (COD) charges, if applicable, will be specified at checkout.
7. Order Tracking
Once your order is dispatched, you will receive a tracking link via email or SMS. You can use this link to stay updated on your delivery status in real time.
8. Failed Deliveries
If a delivery attempt fails due to an incorrect address or the recipient being unavailable, our courier partner will typically attempt redelivery up to two more times.
In case of multiple failures, your order will be returned to our warehouse (RTO). Please contact our support team for further assistance in such cases.
9. Damaged or Lost Packages
- If your package arrives visibly damaged, please do not accept the delivery and contact us immediately.
- If you discover the product is damaged after opening the package, please contact us at support@vedicofficial.com within 48 hours of delivery with clear photos and videos of the damaged item and packaging.
9. Cancellation & Address Changes
- You can cancel your order from your account or by contacting us, but only before it has been shipped.
- We cannot guarantee address changes after an order is placed. Please ensure your shipping details are correct at the time of order placement.
10. Contact Us
If you have any questions or need support regarding your shipment, please reach out to us at customercare@vedicofficial.com